Open the Deleted Items folder in the folder pane in Outlook for Mac. Deleted Items collect the trashed messages for all your email accounts. If you cannot see the folder pane, select View > Folder Pane from the menu. Open the message you want to undelete. You can also highlight multiple emails to recover them in one go.
Does he have Outlook opened on another machine? Or do you have something that files email or monitors the sent items folder? I have seen this happen in the past with EWS clients and the Email Filing portion of older versions of iManage's Filesite. So if you have something similar that could be the cause.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. He could have Outlook running in his Terminal Server Session. Could this be a problem? When he sends an email from Outlook Mac we go to the TS and see the email laying as a draft in Sent Folder.
Only from the Windows client we can press 'Send' as the email appears to be sent on the Mac. What Add-ins are running on the terminal server? Can you run Outlook in safe mode on the terminal server and see fi you can reproduce it? Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question.
This can be beneficial to other community members reading the thread.
Hi Steve, Welcome to the Microsoft Community Support. We apologize for the delay in sending a response. We understand the challenge you are having in deleting emails and we’ll be glad to help you address this concern by identifying the root cause of it.
We would like you to know that the reason why this happen might be due to an issue with your account that has been configured to different devices or mail client. For us to have a better picture of the issue you are having, please return to us with the following information below: - The email address or account you are having issue with. Are you accessing your account through Outlook.com website or through a mail client like Windows Live Mail?
- Where are you deleting your emails? Is it through Outlook.com website or mail client? - Complete steps you are doing to delete your emails in the draft folders. You can provide the requested information on the private message I’ve created. Please login to this website to see the private message tab. Kindly post back to this public thread once you have replied to the private message to notify us of your response.
Hope to hear from you soon. Regards, Rona.
See answers below - The email address or account you are having issue with. Kwcommercial.com through google.com - Are you accessing your account through Outlook.com website or through a mail client like Windows Live Mail? Windows Outlook 2013 on my computer - Where are you deleting your emails? Is it through Outlook.com website or mail client? My outlook software on my computer. I started to create a message but deleted it because I did not want to send it out. Complete steps you are doing to delete your emails in the draft folders.
It pops up in the draft folder and I click discard. When it appears again I delete it. It keeps coming back in the draft folder. Hello Steve, Let me assist you with Outlook draft email issue. A few more details would help us to provide you a better response. Did you configure the google.com account as POP or IMAP? Do you find the same issue if you log on to webmail?
You may create a new Outlook profile configuring the email account in Outlook and check if it works as expected. You may refer to the following articles which provides information about how to configure internet email account in Outlook 2013. If the email account was configured as POP in the old profile you may search for the Outlook PST file and open the same in Outlook. You may refer to the following link on how to open Outlook 2013 PST file.
I hope the above information helps. Let us know if you need further assistance. Hello Steve, Thank you for your reply. As per your explanation it seems after deleting the email from draft on webmail the issue is been resolved. If yes, and if you want to know how the email used to repeatedly come back to the drafts folder even when you deleted it in Outlook. Here is the explanation.
This issue would normally occur if there is any delay or synchronization error between Outlook and webmail. The best way to resolve this issue would be to log-in to the webmail and delete the email from webmail which should fix the issue when you synchronize Outlook next time with webmail. I hope the above information helps. Let us know if you need further assistance. I have Outlook from Microsoft 365 and I have the same issue. My gmail drafts when deleted come back with a line through each email when I reopen the draft folder. This did not happen before I switched to 365.
There is no problem with my Vizion group emails. I have deleted the emails from webmail but that does not fix the issue.
Can you tell me how I can delete the drafts?. Email address is removed for privacy. XXX-XXX-XXXX This issue is with my gmail which is. Email address is removed for privacy.
Thank you.